Have a listen to the new Viaduct ads, that began airing on stations around New Zealand from June 1st.

Are YOU Ready? We Are!

Call us today to talk about your upgrade! 0800 00 33 22.
Are YOU ready? We are!

Are You Ready

Are you Ready?, that is the question that will be asked of all businesses in the run up to the World Cup and it definitely applies to your eftpos terminal.  With 71000 visitors coming to our door and an estimated 1.25 Billion dollars in spend you need to ensure your terminal is ready to except the chip cards. In fact as there are more and more chip cards in the market and the sunset date for most terminals is 1st of June 2011 you want to make sure you are ready NOW and we are ready to help.

How are we Ready?

We think NZ’s Best price guarantee, No payments until 2011, and No broadband fee is a good place to start. Saving you on average $360 per terminal.

We have all eftpos terminals available including the fastest, the smartest and most reliable.

Check out the best looking hand over solution or the best value terminal on the marketplace. Often you can reduce the phone lines or the time it takes to process chipcards by upgrading.

Continue reading ‘Are you ready? We are.’

Recent fraudulent activity around eftpos terminals in Australia resulting in $5 million dollars of losses has highlighted the need to be vigilant around your eftpos terminal.

Your eftpos terminal is equipped with a number of built-in security features which have been designed to protect your customers’ information. There are also several good practices you can implement to protect your business and customers from fraud.
- Always ensure your eftpos terminal is secure and monitored during opening hours.
- Ensure that employees are fully trained on the use of your terminal. Viaduct can provide easy to follow quick guides for every terminal.
- Never allow your eftpos terminal to be maintained or swapped without prior notice from your eftpos provider. Card skimmers replace the PIN pad with a modified one which allows them to capture the customers card number and also their PIN.
- Have your staff inspect your terminal on a regular basis to make sure that none of the stickers or serial numbers have been tampered with and there are no additional connections or cables.
- Record your terminal’s serial number and store in a secure location. Check the serial number matches the terminal weekly.
- Always ensure your eftpos terminal is stored securely and not exposed to unauthorised access.

If you suspect your terminal has been tampered with, do not process any transactions and contact your eftpos provider immediately. Viaduct can be contacted on 0800 484 238, 24 hours a day, 7 days a week.

The Viaduct office in Nelson (formally Networkz) is now sporting a fancy new shop front sign.

Now you can easily spot Viaduct by that distinctive bright green and blue at 6 McGlashen Ave, Richmond, Nelson. Pop in and talk to our friendly and knowledgeable sales team today for all your eftpos and point of sale needs or give them a call on 0800 10 70 30.

Thanks to Simon and his team at Signz n Graphix for their great work on the signage!

Well done to those that made it along to opening night of the exhibition ‘The Brief’ in support of CanTeen. They raised a fantastic $10,000 - what a great result! Viaduct are thrilled to have been able to provide a mobile eftpos terminal to help them sell raffle tickets, artwork and collect donations. Catch the last two days of the exhibition at the Deus ex Machina, 90 Wellesley Street, Auckland.

Viaduct would like to wish the New Zealand White Sox best of luck for their upcoming trip the world series!

We are happy to have supported them with their fundraising by supplying an eftpos terminal for their recent quiz and auction evening.

They leave for Argentina for warm up games on June 17th and then on to Venezuela four days later to compete in the world series.

Make New Zealand proud girls!

Most of us at some stage in our lives will know, or know of, a young person who is or has suffered from some form of cancer.

CanTeen was established to ensure that no young person in New Zealand living with cancer should ever have to feel alone. Their foundation was built upon the fundamental belief that young people - through meeting, talking and sharing their experiences - would be better able to cope with the uncertainties of living with cancer.

CanTeen do not receive any government funding and are therefore totally reliant on the generosity of individuals, the community and their partners. This Thursday, 29th April, they are launching a photography exhibition, ‘The Brief’, which calls upon the talents of renowned Auckland photographers Carolyn Haslett, David Shields, Jackie Meiring, Russ Flatt and Stephen Tilley. CanTeen will recieve the profits from the sale of the limited edition pieces which will help fund CanTeen’s annual Art Workshop and CanGrow grants.

The exhibition is open to the public from April 30th unitl the 6th of May 2010 at Deus ex Machina, 90 Wellesley Street, Auckland CBD. Visit www.the-brief.com to view or purchase the pieces online.

Viaduct is proud to have donated the use of a mobile eftpos terminal to help collect those much needed donations.

For further information on CanTeen and how you can help, visit their website.

Last night (Thursday 22nd April) between 8.30pm and 9.30pm, the Paymark Network experienced some technical issues.

This event caused a connectivity loss to a small percentage of customers, which should now be fully restored.

This is a great reminder for merchants to have their offline vouchers and zip zap machines handy. These are available through your merchant services team at your acquiring bank.

If you are in Wellington and have any issues with your eftpos after yesterday’s power cut, please re-start your terminal.

If you have any questions, please give us a call on 0800 484 238.

If you store card data you need to be aware of your obligations. It is a good idea to read this information booklet from Westpac so you know what is expected of you.

PCIDSS Guide

Please give us a call on us 0800 484 238 if you have any questions.